Karen Lee
Professional Services Consultant @ada CX
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WORK HISTORY
Professional Services Consultant @ada CX
Toronto, ON, CA
EDUCATION
Algonquin College of Applied Arts and Technology
Bachelor of Commerce (BCom), Supply Chain Management
University of Ottawa
Bachelor of Commerce (BCom), Accounting
SKILLS
ABOUT KAREN LEE
As a Professional Services Consultant at Ada, I partner closely with customers to automate and scale support operations using generative AI.With 7+ years of experience across consulting, program management, and operations, I\'m known for turning complex challenges into clear, actionable solutions that deliver lasting impact. I work at the intersection of people, process, and technology, helping teams translate big ideas into practical tools that improve how organizations run and grow.
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