Karen Harms
Business Operations Manager @Wex Benefits
Signup · Get unlimited contacts
WORK HISTORY
Business Operations Manager @Wex Benefits
Serve as the strategic liaison between multiple departments to break down silos and foster collaboration.Spearheaded restructuring of the operations team, reducing ticket volume by 15% and boosting team efficiency.Promoted to oversee an additional team responsible for debit card platform monitoring and corrective action.Built strong cross-functional relationships, shifting the team’s reputation from friction points to valued partners.Manage complex employee relations, including performance issues and crisis response, to maintain high morale and compliance.Lead automation projects that reduce manual toil and improve turnaround times, freeing bandwidth for higher-value work.
EDUCATION
Grand Valley State University
Bachelor of Business Administration (BBA), Finance and Human Resource Management
SKILLS
ABOUT KAREN HARMS
Business Operations Leader | Cross-Functional Team Builder | Aspiring Director of Strategic Operations
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.