Susan Burnham

Program Manager @WEX

Program Manager, Data Analytics and Risk Transformation (August 2020 - current)* Facilitated cross functional business and analytics SWAT team to identify and implement credit adjudication processes opportunities leading to a multi million dollar profitability impact.* Scrum master to a team new to Scrum implemented and coached team in all scrum ceremonies. Partnered with business leads and team to build out backlog. Partnered with CEO\'s Chief of Staff to create and implement a CEO Dasbhoard to consolidate critical reporting across Executive Leadership Team. Implemented workflow for report updates and transitioned to support model. Program Manager, Corporate Payment Division ( January 2019 - August 2020)*Partnered with external vendors (VISA/MasterCard) to deliver best in class charge back processing for WEX travel and corporate payment customers.* Program Manager to transition all clients to an upgraded internal processor for our global virtual payment business.* Project Manager to migrate strategic payment management system to AWS cloud infrastructure * Plan and lead organizations first SAFe PI planning event & migration to Scaled Agile Framework.*