Karen Lau

Enterprise Transformation & Operations Cybersecurity, Program Manager @IBM

Bedford, NY, US

EMAILS

[email protected]

MOBILE NUMBERS

+91 *********19

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WORK HISTORY

Jan 2019 — Present

Enterprise Transformation & Operations Cybersecurity, Program Manager @IBM

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North Castle, NY, US

Leading seller support for client security assessments.

EDUCATION

1981 — 1985

Lafayette College

BA, Economics/Business, Fine Arts, Computer Science

SKILLS

MarketingIT Service ManagementIntegrationChange ManagementPmpProject Portfolio ManagementLeadershipBusiness Process ImprovementService ManagementManagement ConsultingIT OutsourcingCustomer ExperienceCustomer SatisfactionService DeliverySaasBusiness AnalysisGlobal NetworkingSolution SellingB2bTeam LeadershipOutsourcingRequirements AnalysisCloud ComputingStrategyConsultingIntegrated MarketingEnterprise SoftwareEnterprise ArchitectureMarket ResearchBusiness ProcessIT ManagementBusiness AlliancesManagementTeam BuildingBusiness IntelligenceCross-Functional Team LeadershipProcess ImprovementSoftware Project ManagementCrmItil

ABOUT KAREN LAU

Outstanding communicator, global team builder and leader, and value driver. Deep experience digital business transformation, distribution industry, IT, and market research analysis. Strong qualifications in obtaining the voice of the customer, applying complex technologies to solving employee/customer business needs, people and program management, cultivating relationships, and written and verbal communications.Specialties: Digital Business, Executive Briefing Center Management, Global Networking, Organizational Change Management, People Management, Program Management, IT, Customer Satisfaction, Sales and Marketing, Market Research.

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