Karen e Holtz

Senior Corporate Claims Consultant @AF - Group

Lansing, MI, US

Quarterly reinsurance reporting -knowledgeable in property, general liability, habitational, auto and trucking claim adjustment and reserving- Provide support in development of enterprise claim best practices and quality standards-Liaison between Corporate Claims Executive staff from all AF Group Brands-Conduct quarterly risk assessments/audit; report to executive leadership group-Conduct due diligence and post implementation audits on multi line claim operations supporting AF Group\'s expansion and their brand AF Specialty- multi line experience includes, GL, Property, Auto, Garage Keepers and Inland Marine-Maintain and enhance enterprise claim manuals and advise enterprise training team-Oversee activities of employer liability claims and review complex coverage issues-Oversee and provide reserve and payment authority up to $3 Mil on large and/or catastrophic losses-Report large loss and provide updated reserve information to Actuarial-Developed large loss workbook in collaboration with Actuarial to aid in projecting medical and indemnity expenses for long tail claims-Developed return to work /stay at work procedures-Prepared and completed competitive bid process for Field and Nurse Case Management; vetted over 25 vendors and narrowed list in addition to getting to a standardized pricing for all regions for our Enterprise Brands, to 7 national vendors -Executed on various corporate projects including responding to multi-state NCCI bid process; develop claim best practices for the development of AF Group\'s Assigned Risk Team which included providing general requirements for developers of a Cloud Solution Guidewire system - AF Group was awarded for this effort * 2017 NOVARICA Research Council Impact Award-Train enterprise claim departments on best practices, claim handling techniques such as negotiation strategies

Michigan State University

MA, Rehabilitation Counseling, 3.65 GPA

Kalamazoo College

BA, Sociology, 3.53 GPA

Western Michigan University Cooley Law School

Law