Kapil Raghav

Project Coordinator @BIG Language Solutions

Gurugram, IN

Roles and Responsibilities• Serve as the liaison between linguists and the company • Monitor daily production of assignments• Assist linguists with questions and issues as needed• Develop strategic assignment workflows• Work with internal teams on complex file preparation for import into CAT tools• Provide the translation team with all necessary tools to ensure delivery of a top-quality product;(i.e, translation tools training, glossaries, and guidelines)• Ensure jobs are completed and delivered to clients on time and with the utmost attention to quality, following all established department and company ISO-documented quality processes • Maintain an active translation team relationship to ensure quality product delivery• Relay relevant complaints related to a linguist or translation quality to a higher-level team member and recommend needs to maintain the accounts in good standing• Assist in coordinating fast-paced projects, including resource allocation and collaboration, maintaining and adhering to project schedules and timelines• Facilitate relationships with vendors and all members of the localization team• Quality assurance checks of returned translated material based on strict documentation and guidelines

The Army Public School, Dhaula Kuan, New Delhi

Commerse

Kalinga University, Raipur

Bachelor of Commerce - BCom {H}