Kapil Phadnis
Assistant Destination Manager, Usa & Canada @IDP Education Ltd
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WORK HISTORY
Assistant Destination Manager, Usa & Canada @IDP Education Ltd
Nagpur, IN
Managing a team of counsellors for USA & Canada destination.•Assisting them in completion of their monthly application target.•Supporting them in Student Essential Services like Education Loans and GIC. •Handling student escalation calls•Co-ordinating with the University Representatives for clarification. •Exhaustive scrutiny of SOP of students. •Providing assistance in visa filing of students. •Providing assistance with updating the CRM. •Co-ordinating with the Head Office for any escalations on their behalf. •Meeting University representatives.
EDUCATION
IIPM, Pune
PGDM
Symbiosis College of Arts & Commerce
M.Com
S.F.S High School, Nagpur
SSC
G. S. College of Commerce & Economics, Nagpur (Autonomous)
B.Com
G. S. College of Commerce & Economics, Nagpur (Autonomous)
H.S.C
ABOUT KAPIL PHADNIS
At the forefront of IDP Education Ltd, my role as Assistant Destination Manager for the USA and Canada regions involves leading a dedicated team of counselors and ensuring exceptional student services. Our collective efforts focus on meeting application targets and providing comprehensive support, from education loans to visa assistance, which is pivotal for students\' international education journeys. With a background in corporate sales, I\'ve leveraged these competencies to enhance our customer relationship management and streamline student interactions. Collaborating closely with university representatives and managing escalations, my commitment lies in facilitating educational aspirations through meticulous SOP scrutiny and CRM updates, all while maintaining a clear communication channel with our Head Office.
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