Kamaran Sheikh
Executive Director, CIO Global Client Support Technnology CIO Leader for Uki @IBM
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WORK HISTORY
Executive Director, CIO Global Client Support Technnology CIO Leader for Uki @IBM
Leader for the global Client Support Technology portfolio serving over IBM clients and business partners across 170 countries. Overseeing end-to-end support solutions spanning software and hardware, including self-service platforms, remote-assisted support, hardware field services, and service parts management. Driving innovation and operational excellence to deliver seamless client experiences worldwide.
EDUCATION
University of Warwick - Warwick Business School
Master of Business Administration - MBA
University of Warwick - Warwick Business School
Doctor of Philosophy (Ph.D.), Business and Management
Royal Holloway, University of London
Bachelor’s Degree, Computer Science with Management
SKILLS
ABOUT KAMARAN SHEIKH
Dr Kamaran Sheikh is a multi-award-winning technology executive with over a decade of CIO-level leadership, driving global digital transformation across complex ecosystems. As the leader of IBM’s Global Client Support Technology portfolio, Kamaran oversees solutions serving more than clients and business partners in 170 countries. His remit spans end-to-end support for IBM software and hardware platforms including self-service capabilities, remote-assisted support, field services, and parts management. Kamaran’s expertise spans cloud migration, AI/ML integration, cybersecurity, and scalable Agile and Design-thinking delivery. Kamaran recently led GenAI adoption across employees, achieving 30% productivity gains, and migrated IBM’s partner tech stack to cloud with full DevSecOps capabilities.Kamaran combines strategic vision with hands-on leadership, transforming global IT organisations, building high-performing teams, and delivering measurable outcomes. His academic research (PhD, MBA) explores the intersection of digital and physical, informing his approach to innovation and organisational design.Kamaran is passionate about leveraging innovation, AI-driven automation, and operational excellence to deliver seamless, world-class client experiences at scale.Core Competencies: CIO Strategy | Digital Transformation | Cloud Computing | AI/ML | Cybersecurity | Data Analytics | Agile & DevOps | Global Team Leadership | Emerging Technologies (AI, Blockchain, Quantum)
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