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Kaitlin Johanson
Senior Director, Enterprise Transformation @National Veterinary Associates Nva
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WORK HISTORY
Senior Director, Enterprise Transformation @National Veterinary Associates Nva
Enterprise Transformation | Business Performance | Execution Excellence• Lead enterprise-wide, cross-functional transformation programs spanning Finance, HR, Operations, and Corporate functions, driving operating model simplification and scalable execution.• Own end-to-end delivery of tech-enabled transformation initiatives (ERP, HRIS, process automation), from problem definition and business case through implementation, adoption, and value realization.• Define and manage outcome-based KPIs (cost, efficiency, service quality, adoption, risk reduction) to monitor program health, inform decision-making, and ensure measurable impact.• Partner directly with C-suite and executive leadership to align on vision, ambition targets, trade-offs, and prioritization across competing enterprise initiatives.• Establish and run governance models, workstream roadmaps, integrated plans, risk management, and executive-level reporting to ensure speed to impact and transparency.• Design and facilitate executive workshops and working sessions to identify improvement opportunities, sequence initiatives, and accelerate cross-functional alignment.• Lead and develop multi-disciplinary teams of program managers, project managers, and transformation leads; coach modern delivery approaches and hold teams accountable to outcomes.• Drive change management strategies aligned to adoption metrics and business outcomes, ensuring sustainable behavior and process change across impacted teams.• Proactively surface risks, dependencies, and escalation points, providing clear, actionable recommendations to senior leaders to enable rapid decision-making.
EDUCATION
UCLA Anderson School of Management
Executive Program, Business Administration and Management, Women's Leadership Institute
University of Phoenix
Master of Business Administration (M.B.A.) , Finance and
Harvard Business School Online
Certificate Management Essentials
SKILLS
ABOUT KAITLIN JOHANSON
I am a transformation leader specializing in enterprise-scale, tech enabled business performance programs that simplify operating models, accelerate execution, and deliver measurable outcomes across complex organizations.With over a decade of experience leading cross-functional transformation initiatives across Finance, HR, Operations, and Corporate functions, I partner closely with senior executives to define the case for change, establish outcome based KPIs, and drive initiatives from problem definition through implementation and adoption.My work sits at the intersection of strategy, execution excellence, and change leadership, translating ambitious enterprise objectives into executable roadmaps supported by strong governance, disciplined project management, and clear value realization measures. I have led large, multi-workstream programs involving ERP, HRIS, and operating model redesign, often in high-growth or pre-IPO environments requiring speed, rigor, and executive-level influence.Known for a collaborative but decisive leadership style, I excel at:* Influencing senior leaders with clear, data-driven recommendations* Designing and leading executive working sessions to accelerate alignment and decision-making* Embedding outcome metrics, closed feedback loops, and continuous improvement into transformation programs* Coaching and developing high-performing teams to deliver results at pace* I am motivated by work that has meaningful impact, requires bold leadership, and improves how organizations operate at scale.I thrive in environments where transformation is not a project—but a capability.
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