Kairi Purnell
Cao, Head of Strategy and Business Effectiveness - Global Infrastructure Services @TIAA
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WORK HISTORY
Cao, Head of Strategy and Business Effectiveness - Global Infrastructure Services @TIAA
Charlotte, NC, US
Deliver executive level leadership to shape the strategic direction and drive transformative initiatives for the global infrastructure services business. Serving as a trusted advisor to the CTO, providing strategic guidance, operational oversight, and executive leadership to ensure the successful execution of business objectives. Provide strategic direction and leadership to cross-functional teams, guiding the transformation of global infrastructure services business objectives. Operate as chief of staff to the CTO, providing high-level support and counsel on critical business decisions, organizational priorities, and strategic initiatives. Directly oversee a global team of business managers, program managers, business analysts, and functional leaders to drive results through a global workforce of over associates managing financial results over $450M annually. Cultivate strategic relationships with key stakeholders across the organization, including CS & T business, legal, compliance, HR, and the executive leadership team. By fostering a collaborative and inclusive culture, I promote transparency, alignment, and partnership to optimize delivery and enhance stakeholder value.
EDUCATION
NYU Tandon School of Engineering
Master of Science - MS, CyberSecurity
Lincoln University
Bachelor of Science - BS, Physics
Drexel University
Electrical Engineering
SKILLS
ABOUT KAIRI PURNELL
A value-driven leader building teams while developing and executing strategic initiatives. Utilizing over 25 years of experience delivering innovation, ensuring business and customer values are prioritized to achieve B2B and B2C breakthroughs. A problem solver who systematically identifies elegant solutions that matter through disciplined continuous improvement, strategy development, and value-stream alignment.
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