Jyotsna Paul
Program Manager @Capgemini Invent
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WORK HISTORY
Program Manager @Capgemini Invent
Gurugram, IN
EDUCATION
Delhi University
Bachelor of Arts - BA
Loreto Convent School
Business/Commerce, General
ABOUT JYOTSNA PAUL
As a Customer Success Manager at Talent500, I create exceptional client experiences by leveraging my skills in consumer research, stakeholder management, and change management. I work with some of the world\'s leading companies to help them hire top talent and optimize their talent strategy. As a CS Program Manager, I have a track record of delivering successful projects, such as increasing the retention rate of a key account by 35% and securing a large contract with a new client. I also collaborate with internal and external teams to run end-to-end programs/projects and ensure smooth communication, alignment, and execution. I am always eager to learn new things, challenge myself, and grow professionally. I welcome new opportunities, collaborations, and discussions related to customer success, project management, and business strategy. Feel free to reach out to me to explore potential synergies or engaging conversations.
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