Justin Winger
Director of Operations @OTG Management
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WORK HISTORY
Director of Operations @OTG Management
Set the vision and goals for the terminal, and inspire all crewmembers (salaried and hourly) to be \"all-in\" in the accomplishment of these goals- Implement strategies that drive budgetary goals, for initiating and leading operational changes, and assist General Managers in implementing changes and results- Ensure all crewmembers have the necessary information, tools, and resources to deliver a great guest experience- Serve as a point of contact to the traveling public, resolving issues as needed- Cultivate and strengthen relationships with Airport Leadership, including the airlines, management, companies, and other governmental or regulatory agencies- Accountable for driving business results in support of operational goals - Responsible for ensuring professional development and performance management of all salaried crewmembers- Provides a workplace free from hazards, following all safety policies set forth by the company, and conforming to any laws and regulations related to the workplace- Continuously improve the crewmember experience using OTG culture and values- Develop oneself to take full responsibility for an airport terminal when training and success have been completed.
ABOUT JUSTIN WINGER
As a Director of Operations, I am ultimately responsible for driving business results in support of operational goals, ensuring budgetary goals are achieved, initiating and leading operational changes, and assisting leaders in implementing changes and positive behaviors. As a senior leader, my responsibilities have a range from great restaurants and markets, safety and sanitation, statutory regulations to evaluation and the growth crewmember’s talent.“Before you are a leader, success is all about growing yourself. When you become a leader, success is all about growing others.”- Jack Welch
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