Mashiat Chowdhury
Sales Associate @OTG Management
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WORK HISTORY
Sales Associate @OTG Management
New York, NY, US
Deliver responsive, high-quality service in a fast-paced airport retail environment, ensuring smooth order fulfillment and contributing to a consistent 95%+ customer satisfaction rate.•Operate POS systems and mobile ordering platforms while applying strong attention to detail, reducing transaction errors and maintaining security compliance.•Monitor inventory levels and support restocking efforts to improve product availability and reduce delays during peak hours.•Collaborate with cross-functional teams to uphold airport-mandated safety, sanitation, and quality control standards.
EDUCATION
Zicklin School of Business
Bachelor of Business Administration - BBA, Computer and Information Systems
Western Governors University
Master of Science - MS, Cybersecurity and Information Assurance
ABOUT MASHIAT CHOWDHURY
Entry-level GRC and cybersecurity analyst pursuing a Master of Science in Cybersecurity at Western Governors University, with hands-on experience supporting access control, compliance efforts, and IT operations.Previously supported the NYC Department of Education, where I managed Active Directory users and permissions, resolved 20+ support tickets daily, and assisted with audit readiness aligned to NIST 800-53 and HIPAA requirements.CompTIA Security+ certified with a strong interest in risk management, governance, policy enforcement, third-party risk, and audit support. Known for attention to detail, documentation skills, and cross-team collaboration.Actively seeking an entry-level GRC Analyst, Risk Analyst, or Information Security Analyst role where I can contribute immediately while continuing to grow.
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