Justin Raff Wright

Sales and Operations Manager @Denma

Working for a thriving specialist commercial cleaning, janitorial supplies and pest control company based in the South East. Responsible for overseeing the head office operations, property inspections and administrative staff which covers over 70 sites in the UK.Key responsibilitiesSupervise and manage the workload of the specialist divisionArranging reactive and proactive maintenanceMulti site managementAdministrative & Business OperationsVisiting the developments to carry out routine inspections of their conditionCopywritingEnsuring compliance with health and safety legislationSupply Chain & LogisticsAdministrative & Business OperationsFull use of Salesforce CRMRegular reporting to clients and arranging and attending client meetingsKnowledge and use of QuickBooks PayrollImplementing Health and Safety policiesFleet managementVisiting any developments tasked to carry out routine inspections of their conditionLogisticsCopywritingKeyholder ResponsibilitiesEffective management of jobs for the field operatives, in terms of cost and localityManage field operatives holidaysWork with Sales Team to ensure work diary is full and correct paperwork is processed for jobs i.e, Job sheets, Method Statements and Risk AssessmentsClient Relationship ManagementImplementing and filling out COSHH and RAMSBuilding strong relationships with the wider business and suppliersOrdering of Plant, Equipment and MaterialsComplete and return sales quotes to corporate customersEnsure compliance with company policies and regulationsCustomer retention specialistSkilled debt advisorKey SkillsTeam supervisory experienceStrong and effective communications skillsMicrosoft 365Knowledge of Squarespace Website builderKnowledge of Big Change CRMAdministrative & Business OperationsSoft FM Management