Jean Junot J.
Customer Success Manager Ii, Enterprise @SurveyMonkey
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WORK HISTORY
Customer Success Manager Ii, Enterprise @SurveyMonkey
Ottawa, CA
President’s Club Recipient 2024- Manage and growing a portfolio of 300+ Public Sector Enterprise clients ($4.2M ARR ) and help them achieve value on their investment- Work with internal teams including Product, Support, Engineering, and Sales to ensure the success of all our Enterprise Customers- Accomplish successful landmarks through the lifecycle, from onboarding to project planning, to renewal- Developed strong client relationships and proactively identified upselling and cross-selling opportunities- Driving Business Growth & Customer Retention through MEDDPICC Methodology
ABOUT JEAN JUNOT J.
Empowering businesses to achieve their goals through a strategic approach to customer success and relationship management.
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