Julie Roberts
Sr Ux Researcher @BMO
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WORK HISTORY
Sr Ux Researcher @BMO
Toronto, ON, CA
Sr UX researcher for 3 business portfolios.Conducting research and delivering insights for BMO\'s public websites and digital banking platforms which include pre and post account sign up, and investment accounts.
EDUCATION
Seneca Polytechnic
Diploma
York University
Bachelor's degree
Bitmaker
Certificate in UX Design
York University
BA
SKILLS
ABOUT JULIE ROBERTS
Hello! I\'m Julie, a dedicated UX researcher with a strong background in SaaS and a relentless commitment to improving user experiences. Over the past 7 years, I\'ve had the privilege of collaborating with cross-functional teams to create customer-centric solutions, driving product success through empathy and collaboration. Empathy-Driven Approach: My research process is anchored in empathy, as I believe understanding the user\'s needs and feelings is the key to designing exceptional user experiences. I\'m passionate about uncovering the \"why\" behind user behavior and championing their voice within the organization. 🤝 Collaboration Champion: I thrive in cross-functional environments, where I\'ve fostered effective collaboration among product managers, designers, and engineers. Together, we\'ve achieved outcomes that reflect our shared vision for user-centric solutions. Strong Communicator: Effective communication is pivotal in my work, and I take pride in translating complex research findings into actionable insights. I\'m skilled at presenting data-driven recommendations to diverse stakeholders, empowering them to make informed decisions. Let\'s connect to explore how we can collaborate and bring user-centric excellence to your projects. j••••••••@gmail.com #UXResearch #SaaS
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