Julian Ivey-Caldwell

Chief Information Officer @JR & Co.

Council Bluffs, IA, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Oct 2025 — Present

Chief Information Officer @JR & Co.

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Kansas City, MO, US

As CIO at JR & Co, I lead the company’s technology and data transformation to support scale, margin improvement, and operational clarity. My focus is building reliable, integrated systems across sales, estimating, operations, finance, and service—reducing manual work, improving visibility, and enabling leaders to make better decisions faster.This role is execution-oriented. Technology exists to support the Order-to-Cash lifecycle and field-to-finance flow, not as a standalone function.Core ResponsibilitiesEnterprise Technology & Architecture*Own the technology roadmap aligned to JR & Co.’s growth strategy and O2C lifecycle.*Lead system integration across CRM (Pipedrive), ERP (ComputerEase), field tools, and Microsoft 365.*Reduce technical debt through standardization, automation, and cloud-first design.Automation & AI*Design and govern no-code / low-code and agentic AI automations across estimating, job execution, billing, collections, and reporting.*Eliminate double entry and manual handoffs using API-first workflows.*Establish automation standards, controls, and auditability.Data & Analytics*Build a unified data foundation integrating operational, financial, and field data.*Deliver executive and operational dashboards for forecasting, job performance, margin, and backlog.*Enable data-driven decision-making across leadership, PMs, and operations.Operational Enablement*Support highly mobile, distributed teams with systems that are simple, reliable, and consistent.*Translate field and back-office needs into scalable workflows and tooling.*Improve throughput, accountability, and visibility from lead to closeout.Security & Governance*Ensure data security, access control, and system resilience.*Implement clear governance for technology, data, and automation changes.

EDUCATION

1987 — 1992

Truman State University

Bachelor's Degree, Business Administration - Management

SKILLS

Business AnalyticsCollective BargainingBusiness AnalysisManagementLeadershipChange ManagementBusiness ProcessCross-Functional Team LeadershipBudgetsProcess ImprovementTeam BuildingBusiness Process ImprovementSapIntegrationStrategic PlanningProgram ManagementProcess Documentation - VisioLean Management TechniquesTqms ExecutionPhp Web DevelopmentCodeigniter Development FrameworkCall Center Phone DesignMicrosoft ProjectTogaf FrameworkCrmProject PlanningLogisticsManagement ConsultingSecuritySix SigmaSupply Chain ManagementOperations ManagementTeam LeadershipSdlcErpBusiness DevelopmentQuality AssuranceSoftware DevelopmentBusiness IntelligenceTraining

ABOUT JULIAN IVEY-CALDWELL

With 30+ years of executive and technical leadership across banking, SaaS, transportation, retail, and education, I’ve built a career driving transformational change from the front lines of operations to the C-suite. I specialize in turning complexity into clarity—leading enterprise modernization, scaling teams, optimizing revenue, and building future-ready infrastructure.I’ve served as CIO, CRO, CTO, and strategist across public and private sectors, delivering measurable impact:– Rebuilt entire IT and revenue organizations, modernized cloud infrastructure, and launched secure, scalable platforms– Spearheaded multi-year digital transformations in banking, deploying Azure-first environments, reducing ticket volumes 60%, and aligning IT to enterprise goals– Led global SAP and ERP initiatives across logistics, supply chain, and HR for Fortune 500s and global integrators– Delivered uptime SaaS platforms across 70+ countries and 4M+ interactions, while advancing WCAG/ADA compliance– Grew new sales by 168% and increased SQLs 10x through integrated lead-gen and marketing technology– Directed $75M/month operations and introduced predictive analytics, automation, and Lean/Six Sigma methodologies to reduce workforce while increasing performanceFrom startup scaling to core enterprise integration, I’ve developed repeatable frameworks for high-growth environments, built Centers of Excellence, led product and platform strategy, and built cohesive, high-performing cross-functional teams. My leadership style blends strategic foresight with hands-on execution—and I thrive on creating cultures of accountability, innovation, and purpose.

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Julian Ivey-Caldwell — Chief Information Officer at JR & Co. in Council Bluffs, IA, US | Unifers