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Julia Tetzner Minatel
Customer Success Engineer @TrendAI
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WORK HISTORY
Customer Success Engineer @TrendAI
Sao Paulo, BR
EDUCATION
Uniamérica
MBA em Segurança da Informação, Segurança da Informação
Universidade Estadual de Campinas
Bacharelado em Engenharia, Engenharia Ambiental e Sanitária
Senai São Paulo
Hackers do Bem, Especialização em Governança, Risco e Compliance
ABOUT JULIA TETZNER MINATEL
Cybersecurity professional specializing in Customer Success, Technical Account Management, and Security Solution Engineering for enterprise and government organizations.Experienced in driving adoption, retention, and expansion strategies across complex security environments, achieving a 100% renewal rate while managing strategic accounts. Strong background in aligning security architectures with compliance frameworks such as LGPD and NIST, ensuring regulatory adherence and operational resilience.Hands-on expertise in Endpoint Security (EDR/XDR), SIEM, SOAR, Email Security, DLP, Zero Trust, and Cloud Security (AWS: EC2, S3, IAM). Skilled in supporting Security Operations (SecOps), incident response workflows, vulnerability mitigation, and security posture optimization.Technically proficient in networking fundamentals (TCP/IP, DNS, firewalls), Linux and Windows administration, and automation using Python. Experienced in delivering technical workshops, proof-of-concepts, architecture design sessions, and executive-level security reviews.Combining analytical rigor with strong stakeholder management and communication skills, I translate complex cybersecurity concepts into measurable business outcomes, increasing adoption, reducing risk exposure, and strengthening long-term customer partnerships.
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