Julia Manghis Cibotti

Sr Customer Success Manager @Hi Marley

Boston, MA, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jun 2020 — Present

Sr Customer Success Manager @Hi Marley

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Boston, MA, US

A purpose-built SMS platform for the insurance industry to deliver simple, lovable protection by enhancing the way carriers and policyholders communicate.I partner with our Enterprise level accounts to drive adoption from implementation to renewal.

EDUCATION

2009 — 2010

Sacred Heart University

Management

2010 — 2012

Stonehill College

BS Business Administration, Management

SKILLS

Technical RecruitingPhotoshopSocial NetworkingSocial MediaStrategic PlanningSales ProcessNegotiationFacebookOutlookCold CallingAccessPublic SpeakingCustomer ServiceLeadershipTrainingCustomer SatisfactionContract RecruitmentMarketingMicrosoft OfficeSalesRecruitingMicrosoft ExcelPowerpointMicrosoft WordDirect SalesManagementAccount ManagementResearchTime ManagementSpanish

ABOUT JULIA MANGHIS CIBOTTI

Experienced Senior Customer Success Manager with a demonstrated history of working in SaaS. Strong support professional skilled in customer adoption, retention, and account expansion. Hi Marley is paving the way for Texting within Insurance, providing insurers an exceptional experience and shortening the claims cycle for our customers.

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