Juavon Jones-Johnson
Assistant Community Manager @Greystar
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WORK HISTORY
Assistant Community Manager @Greystar
Atlanta, GA, US
Q4 Quarterly Success Winner2024 Rising Star Award for the Atlanta Portfolio Oversee daily operations for two mid-rise communities totaling 505 units (227-unit and 278-unit), utilizing both Yardi and OneSite property management software to ensure seamless operations across distinct portfolios. Drive optimal resident satisfaction, operational efficiency, and property performance through hands-on oversight of leasing, financial, and administrative functions.Manage full-cycle invoice processing, including coding, approvals, and timely payments, while executing reclasses and submitting Financial Change Forms (FCFs) to maintain budget accuracy and compliance with corporate financial protocols. Prepare detailed monthly variance reports, analyze budget deviations, and collaborate with leadership to develop corrective strategies that safeguard financial performance.Support community managers with budgeting, forecasting, and financial reporting, ensuring fiscal health and long-term growth for both properties. Lead resident relations initiatives, lease administration, and renewals, while coordinating community engagement events to enhance retention and foster a positive living environment.
EDUCATION
Emory University
Master of Public Health - MPH, Public Health
Texas Southern University
Bachelor of Science - BS, Biology, General
ABOUT JUAVON JONES-JOHNSON
I am a results-driven property and operations management professional with a strong background in retail leadership, resident relations, and financial administration. With experience spanning multifamily property management, human resources, and retail operations, I bring a unique combination of customer-centric leadership, financial acumen, and team development expertise.Currently serving as an Assistant Community Manager at Greystar, I support daily operations for a 227-unit mid-rise community, ensuring resident satisfaction, financial accuracy, and operational efficiency. My contributions have been recognized through the Q4 Quarterly Success Winner Award and the 2024 Rising Star Award for the Atlanta Portfolio. From invoice processing and variance reporting to resident engagement and lease administration, I consistently deliver results that strengthen property performance and foster community retention.My prior experience as an Assistant Property Manager with BGSF and an Assistant Store Manager at Comcast has further developed my skills in team leadership, financial oversight, and customer service excellence. Across these roles, I have successfully:Regained over in delinquent rental payments through proactive strategies.Built and coached high-performing sales teams that exceeded performance goals.Enhanced operational efficiency by improving processes and implementing data-driven solutions.Provided HR and payroll support, ensuring compliance and employee engagement.With a Master’s degrees in Public Health, I also bring a strong analytical and research-driven perspective that informs my approach to financial reporting, operational problem-solving, and resident care.Passionate about continuous improvement, I thrive in dynamic environments where I can blend leadership, analytics, and people-focused strategies to deliver sustainable results.
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