Juan Vivas

Operations Manager @Stratus Building Solutions

West Covina, CA, US
EMAILS
j•••••@stratusclean.com
MOBILE NUMBERS
+17•••••••00

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WORK HISTORY

Oct 2024 — Present

Operations Manager @Stratus Building Solutions

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Los Angeles, CA, US

Directed operations for 120 high-value clients and managed relationships with 25 franchisees.• Implemented targeted process improvements to significantly reduce operational errors, enhance efficiency, and maximize value delivery to stakeholders.• Facilitated cross-functional teamwork across diverse departments to establish streamlined processes and ensure seamless operational performance.• Utilized data-driven decision-making and analytical problem-solving to proactively address and resolve operational obstacles, driving continuous performance enhancements.• Developed and monitored key performance indicators (KPIs) for operational efficiency and quality control, leveraging analytics to drive continuous improvement.

EDUCATION

N/A

San Diego State University

Bachelor of Science - BS, Business Administration and Management, General

N/A

Fullerton College

Associate of Science - AS, Business Administration and Management, General

SKILLS

CreditNon-ConformingCustomer ServiceSmall Business LendingUnderwritingReverse MortgagesVa LoansCertified Mortgage PlanningLoansMortgage LendingFha FinancingUsdaFinancial ServicesConstruction LoansRefinanceDebt ConsolidationCredit RiskFhaMortgage BankingBrokerageMortgage ServicingBankingHome Equity Lines of CreditResidential MortgagesInvestment PropertiesCredit AnalysisFirst Time Home BuyersGovernment LoansReal Estate FinancingConsumer LendingLoan OriginationCommercial LendingMortgage Underwriting

ABOUT JUAN VIVAS

Operations professional moving into supply chain and procurement after eight-plus years…

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