Anthony Nelson

Regional Director @Stratus Building Solutions

Chicago, IL, US

responsibilities include:1. Providing oversight and guidance to a team of 100+ franchisees, ensuring they meet company standards and objectives.2. Overseeing the activities of the master franchise in all territories within the region, ensuring consistent and effective operations.3. Managing the onboarding process for new franchisees, ensuring a smooth transition and proper training for success.4. Taking charge of office account acquisition, utilizing strategic approaches to attract new customers and expand the company\'s client base.5. Prioritizing customer service and satisfaction, ensuring that all clients\' needs are met and any issues are promptly addressed.6. Developing action plans for account retention, working closely with the franchisees to identify opportunities for growth and implementing strategies to maintain long-term relationships with key accounts.7. Taking responsibility for net 10 billing on accounts receivables, ensuring accurate and timely invoicing and payment processing.By effectively managing these duties, I have successfully contributed to the growth and success of the company while maintaining high levels of customer satisfaction.

Concordia University Chicago

Bachelor's degree