Juan Manuel Villar Ruiz
Senior Crm Manager @DrAnsay
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WORK HISTORY
Senior Crm Manager @DrAnsay
Berlin, DE
EDUCATION
University of Buenos Aires
Social Communication Sciences Bachelor's Degree, Public Opinion and Advertisement
Udemy Alumni
Course, Marketing
UADE
Introduction to the Bank System, Economía
University of Michigan
Examination for the Certificate of Proficiency in English - Michigan University, Ingles
University of Michigan
Examination for the Certificate of Competency in English, Ingles
Universidad Austral, Buenos Aires
Project Management, Ingeniería
Linkedin Learning
Programming Foundations: Fundamentals, Computer Programming
Udemy Alumni
Course, Copywriting
Digital House
Certificate, Digital Marketing
LinkedIn Learning
JavaScript esencial, Computer Programming
SKILLS
ABOUT JUAN MANUEL VILLAR RUIZ
Dynamic and results-driven CRM Manager with over five years of experience in the logtech sector. Recognized for crafting and executing innovative communication strategies that drive measurable success. Key achievements and skills include:CRM Strategy: Successfully defined and implemented global rider fleet CRM strategies at Delivery Hero, optimizing communication for 500k riders.Braze Expertise: Expert in leveraging Braze to create, execute, and optimize high-performance campaigns.HTML/CSS Coding: Strong proficiency in coding, enhancing the visual appeal and functionality of communication materials.Data Analytics: Utilized data analytics to drive decision-making, optimizing CRM campaigns and achieving significant results.Cross-Channel Marketing: Led multi-channel communication strategies, enhancing customer experience and engagement.Project Management: Directed and supported various projects, including the successful deployment of an in-house communications tool at PedidosYa.Digital Marketing: Certified in Digital Marketing, blending theoretical and practical knowledge to design effective communication plans.At Delivery Hero, I played a pivotal role in shaping rider experience and optimizing campaigns for maximum impact. Passionate about driving results and enhancing customer engagement through strategic CRM initiatives.
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