Josh Thigpen

Salesforce Solution Architect @Icma-Rc

Richmond, VA, US

Approve overall technical design for solutions delivered on the Salesforce platform. Responsible for ensuring that the system accurately meets the defined expectations of the business including functional and non-functional requirements, ensures that proper testing is implemented, and that performance and security requirements are monitored by working with implementation teams• Collaborate with Salesforce Technical Leads and team members to ensure Salesforce development teams follow best practices when architecting, programming or documenting solutions. This includes creating standards and documentation and leveraging processes to ensure all development staff follows the same technical standards and guidelines• Own the development and delivery of Salesforce features from inception through production implementation.• Participate in program level agile ceremonies including quarterly Program Increment (PI) planning, daily standups, product owner sync meetings, and retrospectives

Isenberg School of Management, UMass Amherst

Master of Business Administration (MBA)

Penn State University

B.S., Hotel, Restaurant, & Institutional Management