Jp Whitford

Sr Account Executive Enterprise Sales @Genesys

Costa Mesa, CA, US
EMAILS
j••••••••@genesys.com
MOBILE NUMBERS
+16•••••••73

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WORK HISTORY

Apr 2021 — Present

Sr Account Executive Enterprise Sales @Genesys

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Los Angeles, CA, US

Senior Account Executive for Enterprise Technology vertical working with Fortune 500 companies in this segment. Genesys is transforming end customer experiences by orchestrating highly-personalized and predictive interactions across all channels. Genesys solutions contribute to both top and bottom line growth, improve NPS and increase customer acquisition and retention. With Genesys Cloud, our Enterprise customers are increasing operational agility while reducing TCO and CAPEX. I specialize in helping our customers create engaging customer experiences for multi-channel contact centers and passionately believe that great customer engagement drives better business outcomes.Genesys® powers more than 25 billion of the world’s best customer experiences each year. More than companies in over 100 countries trust the industry’s #1 customer experience platform to orchestrate seamless omni-channel customer journeys and build lasting relationships. With a strong track record of innovation and a never-ending desire to be first, Genesys is the only company recognized by top industry analysts as a leader in both cloud and on-premise customer engagement solutions

EDUCATION

2011 — 2011

CEA Florence

International Business

2008 — 2012

California Polytechnic State University-San Luis Obispo

Bachelor of Science (B.S.), Economics

ABOUT JP WHITFORD

I specialize in helping our customers create engaging customer experiences for multi-channel contact centers and passionately believe that great customer engagement drives better business outcomes. Genesys is transforming end customer experiences by orchestrating highly-personalized and predictive interactions across all channels. Genesys solutions contribute to both top and bottom line growth, improve NPS and increase customer acquisition and retention. Contact me If you would like to learn more about how Genesys can transform your business or would simply like to connect about business, CX, CCaaS, Speech Analytics.

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