Joydeep Roy
Client Service Executive @Cognizant
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WORK HISTORY
Client Service Executive @Cognizant
CA
EDUCATION
Indian School of Business
Post Graduate Program in Management (PGPM), Strategic Marketing, Operations & IT Management
Bangalore University
BE, Electronics & Communication
SKILLS
ABOUT JOYDEEP ROY
16+ years of demonstrated career in IT services industry in different business, technology & leadership roles, including 7 years in USA, across various domains such as Telecom, Internet Service Provider & New Media and Insurance• 9+ years in client facing roles such as Program Management, Onsite Delivery Management, Client Relationship Management, Business Development and Project Management• Successful, highly motivated, action driven and result oriented professional with accelerated career growth and proven results. A self-starter, quick learner and team player with excellent communication and inter-personal skills experienced in working in dynamic and demanding environments.• Proven track record of handling large size client engagement portfolios• Proven leadership capability working in multi-cultural workplaces across continents• Strong experience in Delivery Management activities including resource management, project scoping, estimation, planning, risk management, specification finalization, resource administration and quality management for entire SDLCSkills in interfacing with clients, suggesting viable services & solutions, cultivating relations with them for securing repeat business and ensuring quality delivery of solutions to the clients• Specialties: Program Management / Client Relationship Management / Onsite Delivery & Project Management / IT Consulting
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