Joyce Holland

Research Clerk @U.S. Bank

Jacksonville, FL, US

Researches various document related questions for Document Custody Services clients to ensure the quality of the collateral review and compliance with custodial agreements •Reviews collateral documents and communicates document deficiencies through exception reporting •Works with client and internal contacts to determine the source of problems and correct errors•Prioritize daily task / projects to reach client deadlines by researching various inquiries sent via, mail, exception reports, email requests, and internal shared drivers.•Train new hires and QC new hires work for accuracy•QC previous review files and File reviews•Review private and documents for accuracy and promptly enter findings into web enabled software•Clean exception reports

American Institute of Banking and Bank of America, N.A.

Professional Development Courses