Steven de Vaux
User Experience Researcher @U.S. Bank
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WORK HISTORY
User Experience Researcher @U.S. Bank
Charlotte, NC, US
UX research supporting multiple product teams. Concept testing, usability testing (moderated and unmoderated), consumer surveys, card sorting, quantitative methods (max-diff, conjoint), ethnography (in-home), analytics, secondary research.Qualtrics, UserZoom, dScout, CoPilot, Confluence, JIRA, Mural, Optimal WorkshopConnected finance/open banking/APIs, online banking (.com), mobile, financial health, investment, branch employee experiences.
EDUCATION
California State University, Long Beach
BA, Psychology
University of California, Santa Cruz
Master of Science, Experimental Psychology
SKILLS
ABOUT STEVEN DE VAUX
User Experience Researcher with experience in financial services, insurance, and public health. Strong information technology professional skilled in customer experience, human computer interaction, and design. Advisory board for Journal of Usability Studies.
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