Josselin Moreau
Global Cx & Ai Solutions Lead @Foundever
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WORK HISTORY
Global Cx & Ai Solutions Lead @Foundever
Ville de Paris, FR
Identify, design and build tech solutions for Customer Care: GenAI, Conversational AI (chatbot, callbot, Agentic), Knowledge Management, Social Media, etc- Coordinate the conception and writing of bid responses for digital and integrated deals- Define strategies for clients’ digital transformation- Certified GenAI Evangelist
EDUCATION
CELSA Paris-Sorbonne
Master 2 Professionnel, Marketing et Stratégies de Communication
Université Paris Dauphine - PSL
Maîtrise de Sciences de Gestion, spécialisation en Marketing – Communication
Chance
Exploration de carrières / sensibilisation des compétences
SKILLS
ABOUT JOSSELIN MOREAU
Experienced specialist with a demonstrated history of working in strategic planning and innovation. Skilled in digital strategy, integrated marketing, advertising, retail marketing, customer care, social media and brand architecture. Strong digital CX professional with a Master 2 focused in marketing and communication strategy from CELSA and a Master in marketing from Dauphine.
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