Joshua Wilson
Senior Sales Training Manager @Frontdoor, Inc.
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WORK HISTORY
Senior Sales Training Manager @Frontdoor, Inc.
Greenville, SC, US
As the Senior Sales Training Manager at Frontdoor, Inc, I am responsible for developing and leading comprehensive training programs designed to enhance the skills, knowledge, and performance of our sales teams. I play a critical role in driving revenue growth by equipping sales professionals with the tools, methodologies, and confidence needed to create and scale solutions to a diverse customer base. My role involves close collaboration with sales leadership, product teams, and other key stakeholders to ensure that training is aligned with company objectives and sales strategies.Key Responsibilities:Develop and improve sales training programs aligned with Frontdoor\'s goals.Focus on product knowledge, objection handling, consultative selling, and CRM.Coach sales teams on engagement strategies, cross-selling, upselling, and solution-based selling.Ensure consistent use of sales methodologies across the organization.Collaborate with sales leadership and product teams to align training with business strategies.Use sales enablement tools (e.g, Salesforce) to improve training effectiveness and support the sales team.Create job aids, scripts, and metrics to reinforce training.Track and analyze training impact using performance data and feedback.Report on training outcomes, performance improvements, and ROI to leadership.Partner with HR, Sales, and Product teams to align training with business objectives.Bring innovative ideas to improve the learning culture and sales capabilities.
EDUCATION
Stanly Community College (SCC)
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
University of North Carolina at Charlotte
Bachelor of Arts - BA, English Language and Literature/Letters
Western Governors University
Bachelor of Science (BS), Human Resources Management/Personnel Administration, General
SKILLS
ABOUT JOSHUA WILSON
I’m a training strategist and creative leader passionate about designing learning experiences that actually move the needle. With a background in sales enablement, leadership development, and program design, I build scalable solutions that blend emotional intelligence, storytelling, and business impact.I lead at the intersection of strategy and soul: creating programs that elevate performance, drive revenue, and foster inclusive, people-first cultures. From national rollouts to custom coaching frameworks, I bring clarity to complexity and energy to execution.Whether I’m launching a sales academy, coaching future leaders, or crafting frameworks that stick, I’m driven by one goal: helping people succeed and feel seen while doing it.
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