Joshua van Heusden
Sr IT Infrastructure Engineer @Grant County Public Utility District
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WORK HISTORY
Sr IT Infrastructure Engineer @Grant County Public Utility District
EDUCATION
Western Governors University
Bachelor of Science, Information Technology, Information Technology
Big Bend Community College
Technical, Information Technology
Ephrata High School
High school diploma, Information Technology
ABOUT JOSHUA VAN HEUSDEN
With over 16 years of experience in information technology, I am a senior IT infrastructure engineer at Grant County Public Utility District (Grant PUD), a public power utility that serves over customers in central Washington. My mission is to provide reliable, secure, and efficient IT solutions that support the utility\'s operations, services, and goals.As a senior IT infrastructure engineer, I work in end user support, cloud services, and server support, leveraging my credentials in ITIL, Azure, and CompTIA. I administer and troubleshoot cloud platforms such as Azure and Office M365, as well as server systems such as Exchange and Microsoft System Center. I also provide hardware and software technical support, customer service, and problem resolution to the utility\'s staff and customers. I am passionate about learning new technologies, enhancing my skills, and delivering high-quality IT services.
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