Josh Hamlett
Project Manager @Ideal Heating
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WORK HISTORY
Project Manager @Ideal Heating
Kingston upon Hull, GB
EDUCATION
Wyke Sixth Form
Collage
Sir Henry Cooper
High School, High School GCSE's
SKILLS
ABOUT JOSH HAMLETT
With 9 years of experience at Dojo, my journey from Customer Service Team Manager to Incident Manager has been marked by an unwavering commitment to operational excellence and stakeholder satisfaction. At the core of my professional ethos lies a dedication to swiftly navigating complex incidents and implementing preventative problem management solutions.My role involves collaboration with cross-functional teams to ensure seamless service recovery and continuous improvement in customer support processes. With a keen eye for detail and a strategic approach to crisis resolution, I take pride in contributing to Dojo\'s reputation as a leader in IT services and customer satisfaction.
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