Josh Chapman
E-commerce Coordinator Specialising in Tiktok and Instagram @Dotty Fish Ltd
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WORK HISTORY
E-commerce Coordinator Specialising in Tiktok and Instagram @Dotty Fish Ltd
My role at Dotty Fish is to increase online sales by enhancing the brand’s social media presence. Over the past year, I have been instrumental in launching and growing the TikTok Shop. Through this, I gained hands-on experience in managing product listings, writing clear and engaging descriptions, and ensuring accurate pricing and stock levels. Optimised e-commerce product listings to improve visibility and drive sales, contributing to a 75% increase in TikTok conversions to the company website from July to August.This experience has equipped me with valuable business skills, including digital marketing, e-commerce management, content creation, and data-driven decision-making, leading to an increase in monthly sales volume by 2,935 units (+57%) within one month. It has also strengthened my attention to detail, adaptability in a fast-moving digital environment, and understanding of consumer behaviour on social platforms, all of which are highly transferable to broader business contexts.
EDUCATION
University of Surrey
Business Management, Entrepreneurship and Innovation
Holme Grange School, Wokingham
GCSE's
Queen Mary's College, Basingstoke
A-Levels, Chemistry, Biology, Business
ABOUT JOSH CHAPMAN
A proactive and enthusiastic Business Management student, eager to secure a year-in-industry placement to gain practical experience and contribute to a dynamic business environment. I am well-versed in e-commerce operations and data-driven decision-making due to setting up and running a TikTok shop. I have a passion for problem-solving and am a quick learner, a team player, and eager to embrace emerging technologies with a strong analytical mindset and drive for innovation.
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