Joseph Shanahan
Member Support @NCSA College Recruiting
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WORK HISTORY
Member Support @NCSA College Recruiting
Managed scheduling and communication with over 100 families weekly through 400 texts, 200 emails, and 45 15-minute phone calls, utilizing SalesForce CRM tools.• Streamlined processes to improve efficiency and customer satisfaction, resulting in increased productivity and client retention.• Developed strong organizational and communication skills while working remotely for NCSA College Recruiting.
EDUCATION
Durham Academy
High School Diploma
Saint Joseph's University
Master of Business Administration - MBA, Marketing, Leadership
Saint Joseph's University
Bachelor's degree, Sports Marketing
ABOUT JOSEPH SHANAHAN
I recently finished my MBA at Saint Joseph’s University, with concentrations in Marketing…
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