Joseph Manno

Vice President State Manager ma & Ri @Monsieur Touton Selection, Ltd

Boston, MA, US

Lead and grow a team of 19 account managers from an original headcount of 7 reps. Develop and coach each representative to autonomously launch tactical approaches within the framework of the assigned territory strategy. Responsible for creating such strategies and implementing sales performance indicators that lead to revenue growth and increased profitability. Analyze and develop quality and customer success KPI metrics. • Manage key accounts in a growing territory with an annual revenue pipeline of just over $500K.• Created 3 additional inaugural territories & hired 3 additional top-performing account managers in 2019.• Oversaw the strategic plan to achieve 161 accounts opened across Q3 & Q4 2019 and Q1 & Q2 2020.• Teach pricing and deal structure to entry-level sales reps to instill a sense of bigger picture execution.• Increased revenue from $8.4M in 2014 to $17.7M in 2020, with quality and profitability improvements. • Partnered with the sales team to add over 53% accounts sold over a raucous 6-year market period.• Worked with the sales team to increase the percentage of accounts on-premise to 26% from 4%.