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José Rodrigo Pérez Ochoa
Retail Operations Manager @GRUPO CUPRUM
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WORK HISTORY
Retail Operations Manager @GRUPO CUPRUM
Mexico City, MX
Led the operational management of 55 retail stores, ensuring alignment with company standards and a consistent customer experience across all locations.• Implemented a strategic pricing validation system, enhancing pricing accuracy and competitiveness in the aluminum market.• Developed and executed store-level strategies to optimize sales performance and improve retail execution in diverse regional markets.• Strengthened supplier negotiations and partnerships, resulting in better commercial conditions and operational efficiency.• Standardized operational processes across multiple regions, improving store-level productivity and team accountability.• Championed initiatives to elevate customer service standards, focusing on delivering a seamless and value-driven in-store experience.• Collaborated with cross-functional teams to align retail goals with broader business objectives, driving continuous improvement and strategic impact.
EDUCATION
Tecnológico de Monterrey
Master's degree
Københavns Universitet
Exchange program
Universidad Nacional Autónoma de México
Licenciatura en Economía
SKILLS
ABOUT JOSÉ RODRIGO PÉREZ OCHOA
Senior Executive with a solid track record in Sales, Operations, and Commercial…
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