Jose Rafael Santillan
Major Account Manager @Hyster-Yale Materials Handling
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WORK HISTORY
Major Account Manager @Hyster-Yale Materials Handling
Drive growth in Major Account Sales on assigned accounts and working with internal teams and dealer partners. Act as both a Direct Sales Representative and a Coach for indirect sales efforts, ensuring targets for market share and profitability are met. Lead account development, execute contracts, and manage customer orders to ensure quality service and high level of customer satisfaction. Capture and communicate customers feedback to support ongoing growth, adapting account strategies based on customer needs and business goals.
EDUCATION
Teterboro School of Aeronautics
Airframe and Powerplant
DeVry University
System, Networking, and LAN/WAN Management/Manager
Harrison High School
Computer Systems Networking and Telecommunications
ABOUT JOSE RAFAEL SANTILLAN
Experienced Regional Sales Manager with a demonstrated history of working in the Material and Container machinery industry. Skilled in Negotiations, Operations Management, Equipment Applications and Account Management. Technical Aviation background acquired in the U.S. NAVY and at Teterboro School of Aeronautics.
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