Jory Katz

WORK HISTORY

EDUCATION

SKILLS

ABOUT JORY KATZ

As Manager of Customer Success at Workleap, I lead a team of Customer Success Managers who help organizations maximize their employee experience through Workleap solutions. My focus is on scaling high-impact customer programs that drive adoption, retention, and revenue growth across our suite of SaaS products. I’m passionate about building high-performing, people-first teams and equipping them with the tools, data, and guidance to deliver proactive, tailored support throughout the customer journey. This includes collaborating closely with Product, Sales, and Marketing to incorporate the customer\'s voice into everything we do and continuously elevate the client experience. Before Workleap, I held leadership roles at GoBolt and Uber Eats, where I oversaw cross-functional teams, built customer-centric strategies, and drove sustainable growth in dynamic, fast-paced markets. Across every role, my north star remains the same: empowering people and organizations to thrive through simple, effective solutions that work. If you’re looking to scale your people programs or want to learn more about how Workleap helps HR and People Ops teams build thriving cultures, let’s connect!