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Jorge Aguilar
Sea Logistics Customer Care Specialist @Kuehne+Nagel
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WORK HISTORY
Sea Logistics Customer Care Specialist @Kuehne+Nagel
Ciudad de Mexico, MX
Led high-volume maritime import operations for strategic clients in retail, healthcare and vinlog verticales, ensuring full compliance, coordination with operational teams-Managed the highest-volume LCL client nationwide, delivering differentiated service and meeting profitability and customer satisfaction-Implemented data-driven initiatives to improve shipment visibility, exception management and operational efficiency, enabling proactive decision-making and risk mitigation-Contributed to new client implementations, developing SOPs and operational profiles that facilitated retention and scalable operations-Led and participated in projects applying data analysis to identify volume trends, monitor KPIs and drive continuous improvement across customer supply chain operations.
ABOUT JORGE AGUILAR
Logistics and supply chain professional focused on high-volume operations and process…
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