Jorge de Parra Diaz

Solutions Manager @Atento

Mexico City, MX
MOBILE NUMBERS
+91 *********19

Signup · Get unlimited contacts

WORK HISTORY

May 2025 — Present

Solutions Manager @Atento

MX

ENG*Technical architect for the solutions development based on AI (Voice Bots)*Support to Commercial and Delivery areas for research and development on Omnichannel Solutions for exisiting and new clientsESP*Arquitecto, Consultor tecnologico para el desarrollo de soluciones basadas en IA (Voice Bots)*Soporte a las areas comerciales y de negocio en la busqueda y desarrollo de soluciones omnicanal para clientes nuevos y existentes

EDUCATION

2004 — 2007

Universidad YMCA

Ingenieria en Sistemas Computacionales, Computer Science

2008 — 2010

Universidad YMCA

Master's degree, Tecnología de la información orientada a negocios

SKILLS

WanIT OperationsRfiAvayaService DeskRfq DevelopmentContact CentersProcess ImprovementIT Service ManagementVoipData CenterManagementPre-SalesService DeliveryTelemarketingTroubleshootingCrmTelecommunicationsSwitchesIT SolutionsActive DirectoryWindows ServerTeam LeadershipRfp Generation

ABOUT JORGE DE PARRA DIAZ

Computer Systems Engineer with experience in management, consulting support, placement and development of solutions and products based on IT, Unified Communications, Collaboration and Contact Centers, IA y OmnicanalidadIngeniero en Sistemas Computacionales con Experiencia en gestión, soporte consultoría, colocación y desarrollo de soluciones y productos basados en TI, Comunicaciones Unificadas, Colaboración y Contact Centers, IA & Omnichannel

This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.

Jorge de Parra Diaz — Solutions Manager at Atento in Mexico City, MX | Unifers