Jorge Chipantiza

Account Manager @Infopro Digital

Atlanta, GA, US

As an Account Manager, I serve as the primary point of contact for clients, building and maintaining strong, long-term relationships while ensuring their needs and objectives are consistently met. I manage the full account lifecycle, from onboarding to ongoing support and growth initiatives, while collaborating with internal teams across sales, marketing, and operations to deliver seamless project execution. My role includes monitoring account performance, providing strategic insights and recommendations, and identifying opportunities for upselling and cross-selling to maximize value. I am dedicated to resolving client issues promptly, supporting contract negotiations and renewals, and staying informed on industry trends to deliver informed, proactive solutions. With a focus on client satisfaction, retention, and revenue growth, I strive to exceed expectations and strengthen partnerships.

Kennesaw State University

Bachelor's degree, History