Jon Hardy
Sales Manager @Altorfer Cat
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WORK HISTORY
Sales Manager @Altorfer Cat
Manage team of skilled rental sales professionals. Responsible for driving profitable revenue and customer growth by delivering the highest level of customer satisfaction. Responsible for setting team and individual sales goals and managing performance of those goals through effective coaching, mentoring and training, resulting in a Top Quartile ranking for rental revenue market share. Instrumental in developing an internal sales training academy and a robust sales scorecard for tracking goals and measuring performance. Actively promote the Rental Brand within Altorfer and collaborate with other divisions as needed. Responsible for customer service/experience training for our inside sales teams resulting in a Net Promoter Score that ranks in the Top 10% of the dealer network.
EDUCATION
Illinois State University
Business Administration, Business Administration and Management
ABOUT JON HARDY
Skilled sales professional with strong emphasis on customer service and satisfaction.…
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