Jonathan Chard

Director of Product Management, Buyer Experience Mobile @eBay

Replatformed and Shipped My eBay, watchlist, bids & offers, and Saves feed with modern services and frontend. Increasing dev velocity and improving site wide repurchase rate- Shipped NFC authentication tags for sneakers Authenticity Guarantee program - Synthesized inputs from global customer support, app reviews, direct customer feedback, getting a wholistic view of the health and quality of the eBay apps. Supplying product teams with end to end insights of mobile customers- Managed relationship between eBay, Apple and Google- Mentoring teams and product owners on how to successfully create and ship features in the native app.