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Jonathan Santos
Operations Leader @Wonder
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WORK HISTORY
Operations Leader @Wonder
As an Operations Leader at Wonder, I oversee daily restaurant operations to ensure exceptional guest experiences and seamless execution across all shifts. I partner closely with the General Manager to lead, train, and develop a high-performing team focused on quality, consistency, and efficiency.Key focuses include:Driving operational excellence through strong leadership, communication, and attention to detailManaging front- and back-of-house coordination to deliver high-quality food and serviceMonitoring key performance metrics including labor, sales, and guest satisfactionCoaching and developing team members to uphold Wonder’s brand standards and cultureEnsuring compliance with all food safety, cleanliness, and service protocols
EDUCATION
Massachusetts College of Art and Design
Associate's degree, Photography
ABOUT JONATHAN SANTOS
Experienced Supervisor and General Manager with a strong track record in the food & …
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