Jonathan Clipston

IT Trainer @Hempsons

Harrogate, GB

EMAILS

[email protected]

MOBILE NUMBERS

+91 *********19

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WORK HISTORY

Apr 2017 — Present

IT Trainer @Hempsons

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Working with Hempsons Law Firm: developing & maintaining course materials, delivering training to staff at all levels across our offices in Harrogate, Newcastle, Manchester, London and Southampton & dealing with Service Desk issues. Delivering training, in person & remotely via MS Teams/Skype for Business, & offering support on Citrix Virtual Desktop, MS Office 365, Lexisnexis Visualfiles, Mimecast, MS Teams/Skype for Business, DocsCorp cleanDocs & Diktamen. Delivering training & raising awareness to help successfully gain ISO27001 certification at the first attempt.

EDUCATION

1977 — 1982

St Aidans C of E High School Harrogate

English, Mathematics, Music

SKILLS

ExcelWindows 7Change ManagementHealthcareXpInstructor-Led TrainingLearning ManagementDocumentationMicrosoft ExcelCoachingTechnical SupportTraining DeliveryWindows XpMeditechAnalysisE-LearningMicrosoft Office 2003WindowsFloorwalking SupportMental HealthBespoke ApplicationsManagement DevelopmentCustomer ServiceHands-on TrainingConsultancyProblem SolvingTraining Needs AnalysisHospitalsStakeholder ManagementMicrosoft Office XpOutlookOffice 2010Staff DevelopmentBespokeCitrixGovernmentMicrosoft OfficeBespoke ApplicationWordSoftware Training

ABOUT JONATHAN CLIPSTON

Professionally qualified IT Trainer with over twenty eight years experience in:*…

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