Jon Tyburski

Senior Manager Operational Excellence @Zipcar

San Francisco, CA, US

Program management of all segments of Operational Excellence: product technology/tooling, process improvement, and training/learning development• Partner and act as key stakeholder with product and engineering teams on operations tooling and technology initiatives; guide workshopping, facilitate interdepartmental collaboration, and ensure feature roll-outs are supported by process and training teams• Direct and manage operations process improvement initiatives; evaluate needs, prioritize projects, and manage team and partner execution• Create and lead Zipcar\'s operations training team; plan and manage overall curriculums, implementation, and success measures