Jole Rotello

Communication Lead & Knowledge Manager @Cosa In Team Lazio

Rome, IT

About the roleI lead communications for Cosa In Team Lazio and collaborate as a Knowledge Manager to drive client success. I apply knowledge-capital valorization techniques as a strategic growth lever, embedded within a human-centered strategic analysis aimed at measurable outcomes.What I doBuild the editorial strategy and positioning on LinkedIn for the Cosa In Team Lazio brand.Map critical knowledge and create operational knowledge bases (procedures, SOPs, templates).Standardize processes and enable know-how transfer across teams and departments.Define KPIs and govern knowledge lifecycle (access, updates, ownership).Enable change: training, tool adoption, and internal communication.ImpactUp to 30% time saved in finding information and making operational decisions.Stronger business continuity with reduced dependency on key individuals.Faster decision-making and clearer priorities, flows, and accountabilities.Keywords & methodHuman-Centered Strategy • Knowledge Capital Valorization • Operational Relevance • Time Unlocked • Cash Clarity • Knowledge Base • Procedures & SOPs • Change ManagementToolsMicrosoft/Google Suite • Notion/Confluence/SharePoint • CRM • Project Management & DashboardsOpen toPartnerships and projects with Lazio-based SMEs focused on growth and organizational strength.

Istituto Europeo di Design

Laurea, Arti visive dpt grafica pubblicitaria

Migastone APP Academy by Migastone International Srl

Corso di Specializzazione di 2° livello-CS2, Scienze informatiche e dell''informazione e servizi di supporto

Liceo Scientifico Nomentano

Diploma, Maturità Scientifica

Altura Labs

Web Marketing Specialist, Master

ASDO / Regione Lazio

specialization course, Knowledge management

IWA-HR/W3C

specialization course, Accessibility