John Wagner

Senior Vice President - Member Experience @Wings Credit Union

Minneapolis, MN, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Oct 2013 — Present

Senior Vice President - Member Experience @Wings Credit Union

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Responsible for development, implementation and operations of all member-facing activities of a $9.2 billion credit union. Duties include management of 36 credit union branches across the country, management of the credit union\'s National Call Center, development of marketing programs in support of the credit union’s products and services, management of the credit union’s brand, online presence, market research, public relations and new member solicitation. Additional duties include responsibility for the credit union\'s $260 million credit card and debit card portfolios as well as the credit union\'s Wealth Management initiatives.

EDUCATION

1992 — 1995

UMN Carlson School of Management

MBA, Finance

1978 — 1982

Syracuse University

B.S., Marketing, Transportation and Distribution Management

SKILLS

Business PlanningAdvertisingProgram ManagementCustomer ServicePortfolio ManagementCustomer SatisfactionNew Business DevelopmentLeadershipManagementMarketingBankingMergers & AcquisitionsMarket ResearchSalesCross-Functional Team LeadershipAnalyticsPublic RelationsInternal CommunicationsMarketing StrategyBusiness StrategyStrategic Planning

ABOUT JOHN WAGNER

Successful and experienced executive with responsibility for Marketing, Business Development and Operations in dynamic business environments. Demonstrated track record of generating new business and driving organizational change. Strong leadership and organizational skills with a proven record of building high performing teams.

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