Johnny Wong

Senior Support Account Manager @ServiceNow

Slough, GB

EMAILS

[email protected]

MOBILE NUMBERS

+91 *********19

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WORK HISTORY

Dec 2025 — Present

Senior Support Account Manager @ServiceNow

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Staines-Upon-Thames, GB

EDUCATION

2002 — 2005

University of Southampton

Bachelor of Science, Computer Science

SKILLS

SqlLinuxBilling ProcessCall AccountingCustomer SupportManaged ServicesTelecommunications BillingAccount ManagementMicrosoft ExcelTroubleshootingCloud ComputingCustomer ExperienceTechnical SupportCustomer Relationship Management (Crm)CrmMicrosoft Sql ServerEye for DetailsMysqlCustomer Service

ABOUT JOHNNY WONG

A dedicated Account Manager with a demonstrated history of delivering technical and support excellence to enterprise SaaS clients. Strong professional background partnering with top-tier accounts, engaging a customer-first approach to foster trustworthy relationships, valuable guidance and customer success. 13+ years specialising in Cloud Services, and 20+ years in Technical and Customer facing roles. Dedication, Precision and Agility are my key strengths to success.

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