John S.

Head of Planning & Insights @LPPA Pensions

Peterborough, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Feb 2026 — Present

Head of Planning & Insights @LPPA Pensions

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EDUCATION

2004 — 2006

University of Lancashire

Post Graduate Cert in Management, Management

1999 — 2002

University of Lancashire

Ba (Hons) Hospitality Management, Business Administration and Management, General

SKILLS

Project ManagementWorkforce ManagementChange ManagementForecastingContact CentersManagementCoachingService DeliveryEnterprise Resource Planning (Erp)Project PlanningTeam ManagementCall CenterOutsourcingBusiness StrategyCustomer ExperienceBudgetsCall CentersBusiness Process ImprovementStakeholder ManagementErpRecruitingBudgetingAnalysisBusiness Planning

ABOUT JOHN S.

I have 20+ years of professional experience in end-to-end planning, working with leading companies in telecommunications, financial services, healthcare, public and private sectors. I have successfully implemented change, capacity and processes within budget, both in-house and offshore, as well as workforce management and telephony deployments. I have also been a finalist for ‘Planning Manager of the Year’ in 2020 and 2021 (CCMA). I hold a Post Graduate Cert in Management and a Ba (Hons) in Hospitality Management from the University of Central Lancashire. I am motivated by delivering innovative solutions that transform organisational planning capabilities and accelerate strategic growth.

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John S. — Head of Planning & Insights at LPPA Pensions in Peterborough, GB | Unifers